9.06.2010

I Win, But Am Sort of Disappointed By Lack of Drama



Hello and thank you for contacting us.

The ISBN you entered in at time of purchase was 9780078791420 for “Glencoe Spanish Buen Viaje!, by Schmitt, Level 3, Grades 9-12” the ISBN we received from you was ISBN 9780078619908  for “Buen Viaje! Glencoe Spanish 3, by Schmitt, 2nd Edition, Grades 9-12” which has no system value and we are not purchasing it at this time.

We do not normally return incorrect books that are sent to us for any reason, this is why we ask that you enter in ISBNs found from the front copyright page of the book, to verify the ISBN for the book is correct. All incorrect books sent to us are recycled or donated. However I will courtesy return this book to you via Expedited shipping.

Regards,

Jamie King
Bookbyte.com Customer Service Representative

(Note: I am so upset I don't get to sic the BBB on somebody's ass. And I did enter the ISBN Number.)
(But they did send me the book. It's sitting, completely useless, on my bookshelf. For now. But when the new ice age comes and I'm looking around for things to burn, I'll be glad to have it.)

9.04.2010

BookByte Bites: Things Get Serious

To customerservice@bookbyte.com:


I sent you Buen Viaje! Glencoe Spanish 3, by Schmitt, 2nd Edition, Grades 9-12 by Schmitt, Conrad J./ Woodford, Protase E. for which you promised $24.50. I see now that you have taken my book and decided, without contacting me, to pay me nothing. I assume that you will now be using that book nonetheless, having obtained it for free, and there is no way for me to get it back. From online research I have found you do this sort of thing often and the unsuspecting sellers are powerless. Have you any plans to honor your end of our little agreement or do you really plan on stealing my book, which, even were it of minimal academic value would have worth as kindling? Some day, when "The Day After Tomorrow" happens, and I can count the hours of my life by the books on my bookshelf, that's going to be on you. In the hopefully nearer future, I'll be siccing the BBB on your ass.
May I please have my book back?

Sincerely,

Email Status: Responded
The Response