11.13.2009

Deceptions and lies: Nabisco Replies!

(Response to El dOREOdo)
Dear                ,


I am delighted to hear that you are pleased with OREO Chocolate Sandwich Cookies. We strive to maintain the high quality of our existing products and to create a variety of new proudest that are convenient, taste good, and add nutritional value.
For that reason, we are sorry to hear that this product did not meet your expectations. We appreciate the oppurtunity to address your concerns and will do everything we can to help ensure your complete satisfaction in the future. Oreos come in a variety of flavors and sizes. Oreos in vending machines are our original Oreos. They are no smaller than the ones in our larger packages.
We work with advertising agencies to develop our marketing campaigns. It is they who decide on such advertising as Milk's Favorite Cookie.
Oreos can be eaten any way you wish. There is no specific procedure to follow when you feel the need to enjoy an Oreo.
We thank you for contacting us, as it's with the help of people like you that we continually improve the products we offer.
Sincerely,
Kim McMiller
Associate Director, Consumer Relations

UPDATE: See the response

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